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Case Studies - Morrison Healthcare

June 16, 2020

Support Services Strategies in a Pandemic

Morrison and Compass One Healthcare responded to COVID-19 with new products, new protocols, and new ideas. But COVID-19 was not the first coronavirus and may not be the last. Make sure you’re ready for what’s to come.

March 4, 2019

Changes in healthcare, such as rising costs and revised reimbursement practices like the hospital value-based purchasing program, have resulted in a heightened focus on the quality of care. Hospital performance, measured by patient outcomes such as hospital-acquired conditions and readmission rates, has affected reimbursement rates since 2012 and it publicly reported. [more]

January 31, 2019

Workforce engagement and workplace culture are top-of mind concerns of senior patient experience leaders from high performing health systems across the country. Leaders from across the industry gathered recently to discuss the state of patient experience in the United States and some of the specific strategies their teams are using to drive transformational change.

October 15, 2018

Morrison Healthcare became the foodservice provider for Cleveland Clinic’s main campus and Children’s Rehabilitation Center in July 2017. With the transition of Morrison Healthcare as the foodservice provider for both patients and cafes, Press-Ganey patient satisfaction scores have gone up and employee turnover rates have gone down.

April 18, 2017

Designing Restaurant-Style Healthcare Foodservice: A Case Study

In a major overhaul of its foodservice program, Sentara, a 550-bed teaching hospital and trauma center in Virginia collaborated with its healthcare foodservice operator Morrison Healthcare to redesign the 14,000-square-foot cafeteria. The project also included an investment in higher-end foodservice equipment to deliver a 100-percent from-scratch, healthier, restaurant-style menu. LINK