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From Rock Bottom to the Top: How OhioHealth Riverside Turned Around its Patient Satisfaction Score

Climbing from 2% to 99% in 5 years, the Morrison Healthcare/OhioHealth Riverside Methodist Hospital foodservice team changed culture from the ground up. The key players in pulling up the patient satisfaction scores from 2% to 99% at Riverside agree that a change in culture was key, along with better communication and the refusal to play the “blame game.” [more]

More Transparency. Better Results.

As your strategic partner, we embrace creative and innovative opportunities to support your goals and help you reduce the cost of care. Having a partner that can balance resources with unmatched purchasing power will accelerate your organization’s transformational journey.

  • 1,000 Client Locations
  • 17% Fewer FTEs than Self-Op
  • 25.7% Retail Growth for New Clients