Case Studies
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Cutting Cost and Improving Outcomes with Nutrition Therapy
Posted: 04/26/2024MMT is used to track each patient identified by the dietitian as malnourished from the time the dietitian sees them until they are discharged. It takes the data and determines the difference in reimbursement due to the malnutrition code. The data also help us identify missed opportunities, such as when the dietitian identified malnutrition, but the patient wasn’t coded with malnutrition at discharge. This is an example where the MHC Malnutrition program helps the hospital receive reimbursement for the care provided.
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Right Place, Right Time: Doctors Medical Center Using Relay to Increase Staff Efficiency
Posted: 04/25/2024Compass One Healthcare’s exclusive partnership with Relay is helping a team at Doctors Medical Center expedite cart delivery times and keep patients happy.
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Boston Medical Center Teams Using Relay to Connect the Communications Dots
Posted: 04/24/2024Compass One Healthcare’s exclusive partnership with Relay is boosting efficiency and improving patient meal delivery processes at Boston Medical Center.
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Room Service Toolkit: Securing Efficiencies and Improving the Patient Experience
Posted: 03/06/2024Morrison Healthcare’s Room Service Program is an on-demand meal ordering program that affords the patient greater perceived control over their meals and improves patient satisfaction. The Room Service Toolkit is a collection of best practices to optimize the Room Service Program itself. See how our Patient Solutions support team collaborated with onsite leadership to identify an opportunity to improve meal delivery times, and positively impact food quality and the patient experience through the Room Service Toolkit.
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Better Communication Driving Richer Patient Experience at OhioHealth Grant Medical Center
Posted: 03/05/2024Compass One Healthcare’s exclusive partnership with Relay is improving staff communication and having a meaningful impact on patient care at Grant Hospital. The Food and Nutrition team at OhioHealth Grant Medical center needed to get a more complete view of its people to manage their overall operations more efficiently. Grant Medical Center chose Relay, the cloud platform for frontline teams, to help do that.
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Enabled Tech Helps Keep Nurses at Top of License
Posted: 02/13/2024TaskVue provides clinical care workers visibility into the patient meal process. From not ordered to delivered, the status for every patient meal is visible through a single dashboard. By implementing the Morrison Healthcare exclusive patient meal ordering and delivery system–the most affordable, best-in-class solution on the market– we can keep nurses operating at the top of their license by shifting non-clinical tasks to support services and providing more predictability around delivery and service requests.
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