Few teams impact the patient experience more than your food and nutrition services, and we understand that healthcare facilities are often evaluated based on patient ratings and feedback. The right partner plays an important role in providing the best possible experience and the highest quality care.
patient meals served annually
patient orders via our MyDining annually
dedicated patient experience managers
Increase in meals top box scored for clients with PE support
Our personalized healthcare patient meal-ordering, tracking and monitoring software offers partners real-time tray tracking plus data and insights to drive operational efficiency.
Our foodservice operational experts work with our partners to customize patient dining workflows and service interactions to maximize outcomes and drive efficiencies based on the design and operational needs of the location.
Our unique service training platform helps our partners personalize healthcare by optimizing staffing effectiveness and maximizing service interactions.
Dedicated team of 300+ patient experience managers focused on improving the healthcare experience at all partner facilities, coaching operations to improve HCAHPS scores. (2024 Award Winners Pictured!)
Thanks to our strategic partnership with Press Ganey. Our clients get access to integrated solutions and actionable data via scalable patient experience survey tools.
A customizable, platform agnostic rounding tool that provides access to real-time insights, feedback, and actionable data for service recovery.
This comprehensive process, executed by the Patient Experience managers, documents and improve patient sentiment during each clinical phase and support services interaction.
Order Accuracy.
Food Temperature.
Delivery Time.
Teamwork Among Associates.
Hear from our thought leaders, keep updated with current news, and learn more about our culture.
To learn more about how we can help your hospital achieve greater population health, click the link below or call 1-800-2CLIENT.
