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New Research Identifies Key Drivers of Patients’ Perception of Food Quality, Links to Patient Experience

Compass One Healthcare-Press Ganey Release New Findings to Guide Better Patient Experience

ATLANTA, GA (October 10, 2017) – New research conducted by Compass One Healthcare and Press Ganey identifies the key drivers of patients’ perception of food quality and provides actionable insights on how to improve that element of the patient experience. In the recently released white paper, “Food for Thought: Maximizing the Positive Impact Food Can Have on a Patient’s Stay,” findings demonstrate that patient perceptions of hospital food are heavily influenced by the patient’s full food service experience, not just the food alone.

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