When Morrison Healthcare took over operation of in-house foodservices at the three University of Miami Health System hospitals (UMH) a couple of years ago, it was given a mandate to “transform the campus to be what the University of Miami wanted to stand for, and that was a world-class organization,” says Kevin Sweizer, Morrison’s regional vice president who oversees operations at UMH. Quite a few changes and improvements in both infrastructure and service style later, Morrison led UMH to significant improvements in both the retail and patient dining programs.
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